Can I use the app with any website?+
The app is intended for OneDraft Studio clients with an active account and connected website. Your website needs the OneDraft connector and the relevant services enabled. Contact us to review compatibility and setup.
Can I send a discount to one specific visitor?+
With visitor tracking and promotional integrations enabled, you can send an individual active visitor a personal 15% or 30% offer with a countdown. Tracking, offer availability, and website behavior depend on the connected services and required permissions.
What do I need to sign in?+
Your registered website domain, email address, and password. Downloading the app alone does not create a connected business account.
Is My Business available for iPhone?+
Yes. My Business is available for iPhone through the App Store link on this page, and for Android through Google Play. An active OneDraft account and connected website are required on either platform.
Why might a feature or alert be unavailable?+
Live activity, chat, promotional offers, and notifications depend on their corresponding website integrations and services. Visitor tracking requires the visitor’s permission where applicable. Notifications also require device permission and an active notification service.
How do I get help with my connection?+
Contact OneDraft Studio with your website domain and the issue you are seeing. Do not send your password.